Operations Coordinator
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Operations Coordinator
OCU Group are currently looking for a strong Coordinator to join our team, covering a 12 month Maternity.
The purpose of the role is to support the smooth running of day-to-day business operations. The role involves coordinating administrative and operational activities, ensuring compliance with company policies, and supporting teams across the organisation to achieve business objectives.
Duties and Responsibilities:
- Act as the first point of contact for operational queries, providing guidance and support to internal teams.
- Coordinate daily business operations including scheduling, logistics, and resource allocation.
- Maintain accurate records, reports, and databases to ensure compliance with company and legal requirements.
- Support the Operations Manager with planning, process improvement, and project delivery.
- Liaise with external suppliers, contractors, and stakeholders to ensure smooth service delivery.
- Monitor KPIs, service levels, and operational performance, escalating issues where necessary.
- Assist in budget tracking, invoice processing, and procurement activities.
- Ensure compliance with health and safety, GDPR, and other regulatory requirements.
- Provide administrative support including preparing reports, presentations, and correspondence.
Skills and experience:
Essential:
- Previous experience in an administrative, coordination, or operations support role.
- Strong organisational and time management skills with the ability to prioritise competing tasks.
- Excellent communication skills (written and verbal).
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Attention to detail and accuracy in record-keeping.
Desirable:
- Knowledge of compliance requirements relevant to the industry.
- Familiarity with project management tools or CRM systems.
Personal Attributes
- Proactive and solution-focused approach.
- Ability to work independently as well as part of a team.
- Adaptable, with a willingness to take on new tasks and responsibilities.
- Professional, approachable, and committed to delivering excellent service.
Company Information:
OCU leads the way in end-to-end infrastructure engineering in the utilities, digital, and energy markets, specialising in safely and efficiently delivering complex client requirements. Our breadth of capabilities and depth of operational capacity, paired with our cutting-edge technology, ensure that we are not just part of the market; we are leading it.
Working directly with many of the country’s leading power, energy transition, water, telecoms and digital clients, we are looking for the very best talent to join our growing team.
- Division
- OCU Utilities
- Locations
- Norwich
- Employment type
- Temporary
- Employment Status
- PAYE/Staff
Norwich
Our People, our Culture, our Values
As a business, we pride ourselves on operating a ‘People First’ culture, striving to constantly deliver on our 5 core company values.
1. We Care about Safety - It is our goal for everyone working on our behalf to go home healthy and safe at the end of each and every day.
2. We lead with Integrity - Integrity is central to everything we do. Without it, we wouldn’t have the relationships with our clients, nor would we have built an enviable reputation within the industry.
3. We strive to be Better everyday - We take pride in everything we do. This involves a meticulous approach to our work, endeavouring to make each day better than the last.
4. We make a Positive Impact - We want to make the places we work in better; leaving a lasting infrastructure and social legacy. We believe in proactivity to maximise impact.
5. We Deliver to Grow - The successful delivery of frameworks and contracts feeds our ability to grow strategically and strengthen OCU to expand the business and capabilities even further.
About OCU
Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.
Working directly with many of the country’s leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.
We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
We believe that being successful is a choice.
We choose to be successful.
We are OCU, ‘One Company United’.
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