Role Overview

We’re looking for a driven and collaborative Regional Business Performance Manager to join our team, covering the Yorkshire region. This role is all about making sure our business processes, management systems, and client relationships work seamlessly together.

You’ll be the bridge between our operations teams, clients, and central functions—helping to translate data into real improvements, driving change initiatives, and ensuring we’re always delivering our best. If you enjoy problem-solving, leading change, and making a positive impact through data-driven insights, this role could be a great fit.

Duties & responsibilities

Driving business performance across the Yorkshire region, keeping us on track with company and client goals.

• Working with operations teams to embed efficient processes that make everyday delivery smoother and more consistent.
• Acting as the link between operations, clients, and central teams—ensuring our processes align with management systems and client expectations.
• Leading and supporting change management activities, making sure new initiatives land successfully and are embraced by teams.
• Collecting, analysing, and sharing performance data in a clear and meaningful way, highlighting areas for improvement.
• Producing regular reports and dashboards that give leaders and teams the insights they need to perform at their best.
• Monitoring compliance with internal processes, governance, and external standards.
• Encouraging continuous improvement, sharing lessons learned, and helping to embed best practice across the region.
• Building strong client relationships, ensuring their needs are understood and delivered effectively.
• Supporting managers to use business performance data to make better, faster decisions.
• Providing coaching, training, and guidance to teams on adopting business processes and using reporting tools.

What We’re Looking For

• A strong background in business processes and performance management.
• Experience working closely with operations and clients, linking processes to management systems.
• Proven success in leading or supporting change management initiatives.
• A data-driven mindset, with the ability to turn numbers into insights and actions.
• Confident communication skills, with the ability to engage and influence at all levels.
• Strong IT skills, with Excel, reporting tools (Power BI or similar), and Microsoft Office.
• Knowledge of compliance, governance, and quality standards.
• Professional qualifications such as Lean Six Sigma, Business Analysis, or Project/Change Management would be a bonus.

Skills & Competencies

• Analytical and detail-oriented, with great problem-solving ability.
• Able to break down complex issues into clear, practical solutions.
• A natural relationship builder, able to engage teams and clients alike.
• Strong written, verbal, and presentation skills.
• Highly organised, able to balance priorities and meet deadlines.
• Adaptable, resilient, and comfortable with change.
• A positive influencer who enjoys helping people work smarter and achieve results.

Other Information

• This is a regional role, so regular travel across the Yorkshire region is required, with occasional visits to central offices.
• Flexibility in working hours may be needed at times to support business and client requirements.
• A full UK driving licence is essential.

Company Information:

OCU leads the way in end-to-end infrastructure engineering in the utilities, digital, and energy markets, specialising in safely and efficiently delivering complex client requirements. Our breadth of capabilities and depth of operational capacity, paired with our cutting-edge technology, ensure that we are not just part of the market; we are leading it.

Working directly with many of the country’s leading power, energy transition, water, telecoms and digital clients, we are looking for the very best talent to join our growing team.