Quality Advisor - Moray
Role Overview
The Quality Advisor will be responsible for ensuring that all products and services meet the established standards of quality, including reliability, usability, and performance. This role involves monitoring and advising on the performance of the quality management system, producing data and reporting on performance, and measuring against set standards.
Duties and Responsibilities
Quality Management Systems (QMS):
- Develop, implement, and maintain the company’s quality management systems.
- Ensure compliance with ISO 9001 and other relevant standards.
- Conduct internal audits to ensure adherence to QMS procedures and processes.
Compliance and Regulations:
- Keep up to date with national and international standards and legislation.
- Ensure products and services meet customer and legal requirements.
- Liaise with external auditors and regulatory authorities.
Continuous Improvement:
- Identify areas for improvement in the quality management system.
- Lead and support quality improvement initiatives.
- Promote a culture of continuous improvement across the organisation.
Training and Development:
- Provide training on quality assurance and control processes.
- Develop training materials and conduct workshops for staff.
Reporting and Documentation:
- Maintain accurate quality documentation and records.
- Prepare and present quality reports and data analysis to management.
- Investigate and document customer complaints and non-conformance issues.
Supplier and Customer Relations:
- Evaluate and monitor supplier performance.
- Work closely with suppliers to ensure quality standards are met.
- Address and resolve customer complaints and issues regarding quality.
Skills and Experience
- Bachelor’s degree in quality management, Engineering, or a related field.
- Relevant professional certifications (e.g., CQI, Six Sigma, ISO Lead Auditor) are highly desirable.
- Proven experience in a quality assurance or quality control role.
- Experience with quality management systems and standards (ISO 9001, etc.).
- Strong analytical and problem-solving skills.
- Excellent attention to detail and organisational skills.
- Effective communication and interpersonal skills.
- Proficiency in using quality management software and tools.
- Ability to work independently and as part of a team.
What We Value
We value our commitment to each other, summed up in our five values, we all sign up to these… We care about safety. We lead with integrity. We strive to be better every day. We make a positive impact. We deliver to grow. We are one company united.
Our Aim & Vision at OCU
To be the UK's leading energy transition and utilities contractor.
We are committed to leading the way in utilities and energy transition contracting, our mission is to innovate and deliver sustainability. At OCU, our passion for addressing complex challenges brings new standards of growth in our people and capabilities.
- Division
- OCU Utilities
- Locations
- Moray - Scotland
- Employment type
- Full-time
- Employment Status
- PAYE/Staff
Moray - Scotland
Our People, our Culture, our Values
As a business, we pride ourselves on operating a ‘People First’ culture, striving to constantly deliver on our 5 core company values.
1. We Care about Safety - It is our goal for everyone working on our behalf to go home healthy and safe at the end of each and every day.
2. We lead with Integrity - Integrity is central to everything we do. Without it, we wouldn’t have the relationships with our clients, nor would we have built an enviable reputation within the industry.
3. We strive to be Better everyday - We take pride in everything we do. This involves a meticulous approach to our work, endeavouring to make each day better than the last.
4. We make a Positive Impact - We want to make the places we work in better; leaving a lasting infrastructure and social legacy. We believe in proactivity to maximise impact.
5. We Deliver to Grow - The successful delivery of frameworks and contracts feeds our ability to grow strategically and strengthen OCU to expand the business and capabilities even further.
About OCU
Established in 1994, OCU Group is one of the fastest growing utility engineering contractors in the UK, with a long successful track record in delivering customer-focused civil engineering solutions.
Working directly with many of the country’s leading blue-chip power, water, telecoms and rail clients, we are looking for the very best talent to join our growing team.
We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment.
We believe that being successful is a choice.
We choose to be successful.
We are OCU, ‘One Company United’.
Quality Advisor - Moray
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